Quality
Quality is defined in the German standard DIN 55350 as "the totality of characteristics and features of a product or process which facilitate realization of given requirements".
As early as in development, important decisions are made concerning the quality of the future product. Design and make of the injection moulding tool and the subsequent manufacturing process have a persistent influence on quality, too.
By Total Quality Management, already at the beginning the foundation is created for a faultless and smooth manufacture of the product. For that, intensive contact with the client is necessary, for grasping the demands and problems and finding common solutions in dialogue.
Quality can not be established by inspections only; it must be created and developed from the very beginning. In this, TS 16949-2009 is always our guide.
All employees have their clients, extern as well as intern, and therefore quality means for everybody of us: